Fully Managed Services
 
Under the Fully Managed Services offered by ET, we would be delighted to take over an entire activity or delivery of service in your company. The salient features of this Service would be :
  1. Complete responsibility of delivering a service as per the Service Level Agreements (SLA’s) and Scope of Work (SOW) defined by you and agreed to by both of us.
  2. Defining the workforce required, by assessing the requirements jointly with you.
  3. Hiring of the workforce.
  4. Training of the workforce.
  5. Ensuring workforce remuneration and statutory payments.
  6. Ensuring workforce performance evaluation.
  7. Gap Analysis in individual performances of the workforce.
  8. Gap Management after ascertaining gaps.
  9. Ensuring salary appraisals for the work force.
  10. Attrition Management.
  11. Delivery of the entire Service as per terms defined in the SLA’s and SOW as as per ITIL Standards.
As a company with vast experience in delivering Managed Services, we are capable of delivering services for you at your premises or those of your customers’.
Please call upon us for a detailed discussion on the value addition that we could do by way of Fully Managing a Service Delivery for your esteemed organization.